Game Access Issues Solution Center

Home / Access Support
 Notices
  • 🔥 Genesis & Immortal merge is complete! One unified server — stronger, more stable KO4FUN experience.
  • 🏆 Immortal is in its 5th year! 5 years of experience + solid infrastructure for a secure, nonstop gameplay.
  • 🎮 Enhanced x64 client: Smoother performance, stronger protection, cleaner PvP environment!
   

Having Trouble Accessing the Game?

If you're having difficulty connecting to our game, our expert support team is ready to help immediately. Connect to live support on the right with just one click.

Our dedicated support team is available 24/7 for all users experiencing game access issues.

Quick Solution Tips

Connection Issues

Check your connection, restart your modem, and test your internet speed.

Recommended Connection Solutions

If you are experiencing connection problems, please turn off VPN or Proxy applications.

Launcher Issues

Run the Launcher as administrator or try downloading and installing it again.

Still Having Problems?

Our expert support team is ready to provide you with a custom solution. Connect now and get back into the game in minutes!

Support Team Online

KO4FUN Live Support

Connect with our support team immediately to resolve game access issues instantly.